Privacy Policy

Effective Date: July 1, 2023

This Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

This Policy doesn’t apply to the information practices of other companies and organizations that advertise our services, services offered by other companies or individuals (including products or sites they offer that may include our services to which the policy applies) or linked from our services.

What information we collect

We collect information to provide better services to all our users. The information ThinPaper collects, and how that information is used, depends on how you use our services and how you manage your privacy controls.

When you’re not signed in, we store the information we collect with unique identifiers tied to the browser, application, or device you’re using. This allows us to do things like maintain your preferences across browsing sessions.

When you’re signed in, we also collect information that we store with your account, which we treat as personal information.

Things you create or provide to us

When you create an account, you provide us with personal information that includes your name and a password. You can also choose to add a phone number or payment information to your account. Even if you aren’t signed in to an account, you might choose to provide us with information — like an email address to communicate with us or receive updates about our services.

We also collect the content you create, upload, or receive from others when using our services. This includes things like email you write and receive, photos and videos you save, docs you create, and comments you make.

Information we collect as you use our services

We collect information about the apps, browsers, and devices you use to access our services, which helps us provide features like automatic product updates and dimming your screen if your battery runs low.

The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number. We also collect information about the interaction of your apps, browsers, and devices with our services, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request.

We collect this information when a ThinPaper service on your device contacts our servers. This information includes things like your device type and carrier name, crash reports, which apps you’ve installed, and, depending on your device settings, other information about how you’re using your device.

We use various technologies to collect and store information, including cookies, pixel tags, local storage, such as browser web storage or application data caches, databases, and server logs.

If you interact with us on social media platforms like Facebook or Twitter, we may collect information you share with us there.

We do not collect any location information, but other services used in conjunction with our website (such as credit card processing) may.

Why we collect your information

We use your information to deliver our services and other purposes disclosed at the time of collection or with your consent. You have choices regarding the information we collect and how it’s used.

Provide the services

We use your information to authenticate you, fulfill requests, communicate with you, optimize the Services, and provide customer support.

Improve the services

We analyze use of the Services to improve, develop and personalize our offerings.

Marketing purposes

With your consent, we may send you ThinPaper marketing materials by email or other channels. You can opt out anytime.

Analytics

We use analytics tools to understand how our Services are used. You can opt out of Google Analytics tracking.

Comply with law

We use data to comply with legal obligations, exercise legal rights, and prevent illegal activity.

Sharing your information

We do not share your personal information with companies, organizations, or individuals outside of ThinPaper except in the following cases:

With your consent

We’ll share personal information outside of ThinPaper when we have your consent. We also provide you with controls to review and manage third party apps and sites you have given access to data in your account. We’ll ask for your explicit consent to share any sensitive personal information.

External processing

We provide personal information to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. For example, we use service providers to help operate our data centers, deliver our products and services, improve our internal business processes, and offer additional support to customers and users.

For legal reasons

We will share personal information outside of ThinPaper if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

Meet any applicable law, regulation, legal process, or enforceable governmental request. We share information about the number and type of requests we receive from governments in our Transparency Report.
Enforce applicable Terms of Service, including investigation of potential violations.
Detect, prevent, or otherwise address fraud, security, or technical issues.
Protect against harm to the rights, property or safety of ThinPaper, our users, or the public as required or permitted by law.

We may share non-personally identifiable information publicly and with our partners — like publishers, advertisers, developers, or rights holders. For example, we share information publicly to show trends about the general use of our services. We also allow specific partners to collect information from your browser or device for advertising and measurement purposes using their own cookies or similar technologies.

If ThinPaper is involved in a merger, acquisition, or sale of assets, we’ll continue to ensure the confidentiality of your personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

How we protect your information

All ThinPaper products are built with strong security features that continuously protect your information. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you. And if we do detect something risky that we think you should know about, we’ll notify you and help guide you through steps to stay better protected.

We work hard to protect you from unauthorized access, alteration, disclosure, or destruction of information we hold, including:

We use encryption to keep your data private while in transit

We offer a range of security features to help you protect your account

We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems

We restrict access to personal information to ThinPaper employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Changes to this policy

We change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We encourage you to periodically review this Privacy Policy to stay up-to-date.

About this policy

This Privacy Policy describes how ThinPaper, Inc. (“ThinPaper,” “we,” “us,” or “our”) collects, uses, shares, and secures personal information when you access or use our website, www.ThinPaper.com, and any other websites, mobile applications, tools, or services we operate (collectively, the “Services”). Please read this Privacy Policy carefully to understand our policies and practices regarding your information. If you do not agree to this Privacy Policy, do not access or use the Services.